[cs_content][cs_element_section _id=”1″ ][cs_element_layout_row _id=”2″ ][cs_element_layout_column _id=”3″ ][cs_element_headline _id=”4″ ][cs_content_seo]{{dc:post:title}}\n\n[/cs_content_seo][/cs_element_layout_column][/cs_element_layout_row][/cs_element_section][cs_element_section _id=”5″ ][cs_element_layout_row _id=”6″ ][cs_element_layout_column _id=”7″ ][cs_element_text _id=”8″ ][cs_content_seo]At eauYES, we want you to be completely satisfied with your purchase. If for any reason you are not entirely happy with your product, we offer a straightforward returns and refunds policy to ensure your peace of mind.
Eligibility for Returns
To be eligible for a return, your item must be unused and in the same condition as received. It must also be in the original packaging.
Please retain proof of purchase, such as a receipt or order confirmation, for a valid return.
Return Process
If you wish to initiate a return, please contact our customer support team within [insert number of days, e.g., 30 days] of receiving your order. You can reach us via email at info@eauyeswater.com or phone at [insert phone number].
Our support team will guide you through the return process and provide you with a Return Merchandise Authorization (RMA) number if applicable.
Please securely package the item with the RMA number and return it to the address provided by our customer support team.
Refund Policy
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, the refund will be processed to the original method of payment within [insert number of days, e.g., 5-10 business days].
Shipping costs (if any) are non-refundable. Any additional fees or taxes incurred during the return process may also be deducted from the refund amount.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us immediately. We will arrange for a replacement or refund, depending on the circumstances.
Exchanges
We currently do not offer direct exchanges. Instead, you may follow the return process for the unwanted item and place a new order for the desired product.\n\n[/cs_content_seo][/cs_element_layout_column][/cs_element_layout_row][/cs_element_section][cs_element_section _id=”9″ ][/cs_element_section][/cs_content]
